Mainlander Property Management Blog


Metro GreenScene: Your Spring Guide to Great Places and Green Living

GreenScene provides a comprehensive calendar of nature activities, gardening workshops and volunteer ventures offered by Metro and more than 100 other organizations. To view the calendar please go to http://calendar.oregonmetro.gov/events/index.php

Spring cleaning: Green the garage. Too much stuff in the garage to fit the car or the bike? From that old, broken fridge to the vinyl bowling ball bag, ’tis the season’ for spring cleaning. Metro offers timely tips on reducing, reusing and recycling to get your gargae in shape for summer. For more information please go to http://www.oregonmetro.gov/index.cfm/go/by.web/id=24197/level=1.

Information provided by:

Oregon State University Extension Service

CPO #7 Newsletter, Washington County/March 2011



Annual Mainlander Property Management Vendor Appreciation Luncheon

 The Annual Mainlander Property Management Vendor Appreciation Luncheon was held on Thursday, February 17th   It was another huge success!  The festivities took place at Mainlander’s office in Lake Oswego and was attended by over 45 vendors.   

They came from all over to enjoy some great food that was either prepared by a Mainlander staff member or brought in from local restaurants like Busters BBQ!  Many even found room to enjoy a piece of the giant Tres Leche cake for dessert!

The food, conversation and networking opportunities were much appreciated by all. Over the course of the lunch, everyone had a chance to relax, enjoy conversation and network with each other while the Mainlander staff gave out exciting door prizes to some very lucky winners. 

Some prizes and winners included a Portland City Grill Gift Certificate to Willamette Spa, a Nel Centro Restaurant Certificate to Pro Drain, a 2 night stay at Hotel Modera in Portland to Coho Electric and a 1 night stay at Hotel Andra in Seattle to Norm Jensen!!! 

Mainlander Property Management appreciates their vendors and looks forward to this event each and every year.   It’s a time to give back and say thank you for all the hard work that is put into by these individuals to help make Mainlander the great property management company it has grown to be!



Portland Metro Apartment Market – A Summary of YTD 2010 and Thoughts for 2011

By Mark D. Barry, MAI and Phillip E. Barry, Real Estate Broker

The Landlord Times Metro - November 2010 - Vol.14 Issue 10

In late 2009, there were high hopes that our economy had hit bottom, and would be well on the road to recovery by this time. However, the recovery has slowed down in both the US and Portland, and is losing steam. Issues impacting the Portland economy are high unemployment, lackluster private sector hiring, the 9% across the board proposed state budget cuts, slow single-family sales, and Oregon now having the third highest rate of foreclosures in the country. So just what is happening here with the apartment market as of October 2010?

Portland Economy

Good news of late includes IBM announcing that they will add 600 jobs in Beaverton, Daimler announcing they will continue manufacturing trucks at their Swan Island plant, Greenbrier adding 260 jobs, and Vestas deciding to move forward with a $66 million headquarters project in the Pearl.  However, we have actually lost 7,500 wage and salary jobs since January 2010, and our employment rate is 10.2%.

Apartment Construction

2010 will go down as the slowest year for apartment construction since the early 1960′s. Permits have been issued for just 460 apartment units in the four county metro area for 2010 through July vs. an average of around 4,000 units per year for the previous ten years. Apartment construction is dead!

Apartment Vacancies, Rental Rates, and Incomes

 Apartment vacancies are reported at 4.0% in the fall 2010 MMHA Apartment Report. The average rent per Sq. Ft. of $0.91 is exactly where it was a year ago in the fall 2009 survey. Apartment vacancies are low to normal in most areas, with only Wilsonville and E. Vancouver showing apartment vacancies over 6.0%. However, our analysis of YTD 2010 operating statements shows that the income at most apartments is basically flat, with slightly more properties showing a decline in income that an increase. The biggest problem impacting landlords is tenants who have lost their jobs and who are forced to move.

Apartment Expenses

We are amazed at the rapid acceleration of expenses in recent years. Property taxes in Portland are up around 4.5 % percent per year over the last four years, while utility cost increases have gone up around 10% per year. In addition, our area had a  huge construction boom from 1965 to 1980, and we are amazed at how high the overall repair and maintenance costs have gotten for these properties. With a flat income, expenses up around 10% in two years, net income is down by 5% to 8%.

Apartment Values

A flat income, some increases in expenses, and higher cap rates have impacted apartment values in recent years. Cap rates showed a noticeable increase in the second half of 2009 in comparison with the first half. Co Star figures show a 7.38% median cap rate for the second half of 2009, and a 7.01% median cap rate for the YTD 2010. Our analysis shows a decline in value of 10% to 20% from the peak in late 2007 and early 2008. However, apartment values have firmed up and been stable over the last year. The median price per Sq. Ft. for YTD 2010 is virtually identical with the second half of 2009.

Apartment Sales Volume:

YTD 2010 has continued to be a challenge for apartment brokers, though there was a noticeable improvement in the second and third quarter. There have been 61 apartment sales for $215.1 million in the first eight months of 2010 vs. 81 sales for $281.8 million on 2009. Apartment sales volume averaged $800 million per year from 2003 to 2008, and thus the 2010 sales volume is off by around 60%. However, 2010 will be a better year for apartment brokers that 2009, with sales volume and the number of transactions up by around 15%.

 

Next – PART II: Forecast for Balance of 2010 and 2o11



The New American Dream: Renting
June 23, 2010, 12:46 PM
Filed under: NARPM, Property Management, Uncategorized | Tags: , , ,

“Since the end of World War II, the “American Dream” has been defined as owning a house. But it didn’t start out that way. When historian James Truslow Adams coined the phrase in 1931 it meant “a better, richer, and happier life for all our citizens of every rank.”

Adams wrote of the “dream” of America as an opportunity to overcome the old world’s social orders. He specifically said that it has “Always meant more than the accumulation of material goods.”

Adam’s American Dream became co-opted in the post-war years after massive federal intervention in the housing market helped turn America into a nation of homeowners. Before that, there was no stigma attached to renting; as house – whether rented or owned - was simply a place from which to pursue the dream of personal achievement.

Returning to the Way We Were

In 2009, the American Dream returned to the way it was; the way it should be.

As house prices collapsed and the so-called dream of homeownership turned into a financial and emotional nightmare for millions, people began dreaming of more sustainable and rewarding lives. They discovered that you don’t have to buy a house to achieve the American Dream.

Americans of all income levels – even the wealthy – exchanged their mortgages for rent payments, and the conveniences, amenities and flexibility of apartment living once again became chic.

A Pall on Ownership

Homeownership’s near sacred reputation has been tainted by the bursting of the housing bubble. The evidence that homeownership is a risky investment is everywhere. House prices have plummeted 30 percent since the housing market’s peak and are expected to drop another 10 percent. U.S. home-owners have lost about $5.9 trillion in value since housing market’s peak in March 2006, according to Zillow.com.

Eye-opening statistics are abundant: One in seven loans was in foreclosure by the end of September 2009, the highest on record, according to the Mortgage Bankers Association. Moody’s Economy.com expected that 2.4 million homes will have been “lost” in 2009 alone through foreclosures, short sales or deeds in lieu of foreclosure. This follows the 3.2 million households who received foreclosure notices in 2008. Some predict there will be 10 million or more foreclosures by the end of this cycle.

Nearly 11 million homeowners – one in four – are “underwater” on their mortgages, according to FirstAmerican CoreLogic, and analysts at Deutsche Bank Securities expect that number to rise to 21 million by the end of 2010. In fact, price erosion is so prevalent that 11 percent of borrowers who took out mortgages in 2009 already owe more than their house is worth, adds FirstAmerican.

Naturally, many of these disillusioned owners will think long and hard before buying another house. But there is also a psychological ripple effect to their experience. Almost everyone knows someone who lost their house or is debating walking away from an underwater mortgage; those associations will color future housing decisions for millions more. And the children of all the foreclosed owners have learned that owning a house is not a guaranteed path to wealth or happiness.

Already, the bursting of the housing bubble is reshaping our attitudes toward ownership. A 2009 survey by the National Foundation for Credit Counseling showed that almost half of all American adults no longer believe owning a house is a realistic way to build wealth. Another 42 percent no longer own a house and don’t expect to ever own one again.

Rental Resurgence

More than a housing bubble is at work here. Demographics, tightened credit markets, changing lifestyles and new environmental awareness suggest that the U.S. is on the cusp of a fundamental change in the housing market.

Our society is changing in profound ways that mean the kind of housing we want in the future is very different from the kind we’ve been building for the past 50 years. The largest generation of children in the history of the U.S. will be entering the housing market in the next few years.

By 2015, there will be 67 million people aged 20-34 – the prime years for renting, and these young renters aren’t necessarily interested in a house in the suburbs. The painful recession has also taught them that they need to be more mobile to respond to fast-shifting economic opportunities.

At the other end of the spectrum, the number of seniors who no longer want to maintain a house is beginning to skyrocket, creating new demand for rentals close to services they need.

The biggest force at work, however, is a dramatic change in what constitutes the “typical” American household. Married couples with children – the backbone of the post-war suburban explosion – now account for only one in four households; by 2020, that drops to one in five. In their place are a growing number of nontraditional households who are more likely to choose renting – single parents, couples without children and empty nesters.

The debunking of the homeownership myth is liberating Americans to challenge the conventional wisdom and instead choose the housing that best suits their lifestyle. For millions, that’s an amenity-rich apartment in a vibrant mixed-use neighborhood.

How fast are Americans becoming renters? In 2006, Harvard’s Joint Center for Housing Studies predicted an increase of 1.8 million renters by 2015. Instead, we saw a surge of 1.5 million renters from 2005 to 2007 alone. A federal housing survey reports that 2.83 million new renter households were created in the last four years, the biggest such gain in 24 years.”

Source: Metro Mulifamily Housing Association 12th Volume Apartment Report Summer 2010

By Thomas J. Sugrue and excerpted from National Multi Housing Council Annual Report



Clean Sweep

Do those first warm days of spring get you itching to sweep out the winter’s cobwebs? Or do they elicit a groan as you survey the dirty lawn furniture and stuffed garage? Here’s a quick checklist of some recommended home maintenance and cleaning tasks.

Indoor cleaning projects

□ Wash windows and repair screens.

□ Vacuum dusty drapes and window treatments; send dirtier drapes to the cleaner.

□ Defrost the freezer and dust refrigerator coils.

□ Remove grime and grease buildup on kitchen exhaust fan.

□ Clean attic and basement, giving away or discarding unwanted items and clothing.

□ Shampoo carpets and rugs.

□ Steam clean upholstery.

□ Dust corners and ceilings.

□ Wash baseboards, doorjambs, windowsills, doors and walls.

□ Wipe ceiling fans.

□ Clean oven.

□ Wipe refrigerator clean.

□ Clean out office files.

Indoor maintenance items

□ Check attic fan.

□ Inspect caulking around tubs, showers, and sinks; replace if deteriorating.

□ Reseal grout on tile floors

□ Test ground-fault circuit interrupter (GFCI) outlets. A GFCI outlet has a “Test” and “Reset” button. Pressing the “Test” button will trip the outlet and break the circuit. Pressing the “Reset” will restore the circuit. If pressing the test button does not work, then replace the GFCI outlet. If the outlet does not pop when you press the “Test” button, but the outlet still has power, the outlet is miswired and it should be fixed immediately,

□ Tighten garbage disposal drain, connections and fastners.

□ Change furnace filters.

□ Change batteries in carbon monoxide and smoke detectors.

□ Lubricate door hinges and hardware.

□ Update first-aid and emergency kits.

□ Replace leaky faucet washers.

□ Replace incandescent bulbs with energy-saving lightning.

Outdoor cleaning tasks

Clean and de-clutter your garage and shed

□ Wash outdoor furniture.

□ Clean your grill and check for dead insects clogging the gas line.

□ Pressure-wash decks.

□ Pressure-wash siding.

□ Scrub porch ceilings and walls.

□ Clean umbrellas and awnings.

□ Clean light-fixture covers.

Outdoor maintenance must-dos

□ Inspect and repair or replace damaged roof shingles. Check around vents, skylights and chimneys for water leaks.

□ Inspect and reseal roof flashing if necessary.

□ Pressure-wash driveway and walkway.

□ Clean and inspect gutters and downspouts.

□ If you have a chimney, have it inspected and, if necessary, cleaned.

□ Check the oil and air filter on your lawn mower. If it runs poorly, take it in for a tune-up and have the blade sharpened.

□ Trim branches and shrubs that touch your home. They provide a pathway for bugs or excess moisture to enter your home.

□ Inspect the exterior surfaces of your home. Touch up any areas that need paint.

□ Check ironwork for rust spots.

□ Reseal deck.

□ Seal drafty doors and windows.

Information provided by: The Costco Connection February 2010



Stand by our Committment
January 19, 2010, 5:32 PM
Filed under: General, Property Management, rentals | Tags: , ,

On any given day, we’re handed an opportunity to meet or exceed the expectation of a client. Imagine the ‘kudos’ one feels when they walk away from an interaction that just feels good! Granted, not all exchanges are entered into with smiles and handshakes, nor flavored with unicorns and butterflies, but we do strive to offer a level of professionalism no matter how difficult or minute the nature of business. Sure, we’re often thought of as the ‘bad guy’ when we follow policies and procedures, adhere to Landlord/Tenant Law, abide by Fair Housing Rules and Regulations and the Oregon Real Estate Agency, but we stand by our committment to provide a service that offers peace of mind to both owners and tenants. 

The following posting is from a long time colleague from Sacramento, California.  His years of experience as a Property Manager have served him well as he ponders, “How I made all my customers happy”. 

How I Made All My Customers Happy

In a recent dream, I decided to make everyone I deal with happy.  I would be the most popular and successful property manager in town and my business would be the envy of the industry. 

It would be easy too.  I would just deliver on the requests of my clients, both owners and tenants.  At the end of the day, everyone would be happy with me.

Each new property management client would be asked how much they felt my fees should be and I would agree.  I would not ask them to spend money to make the rental presentable.  We would make it work.  The owner would want a certain rent, maybe over priced, and I would tell them I could get it for them in a matter of weeks.  Advertising costs would be no charge.  What a happy client I would have.

Now, I would start showing the property and if someone came to the appointment, I would tell them to fill out our application and pay no fee for the credit report.  I would tell them up front that their application would be approved without any formality of actually checking the facts.  We believe them!  Pay with a check if you wish, cashiers checks are so hard and expensive to get. 

Now I am so popular. 

Wait, I just got a fax from the bank, the security and first months rent check bounced.  Now I have to tell the owner that we have to evict the tenant that has paid nothing.  In addition, the tenant is complaining about a torn carpet that was not repaired and someone has tripped breaking their leg.  I am to hear from their attorney. 

Suddenly, and it did not take long, I am not so popular and everyone is mad at me.  If they are not mad, they are ripping me off.    Wait, the buzzer went off and my dream (nightmare) is over.

Now I am getting up to go to work.  My real new account appointment that I have today will involve a discussion on what maintenance must be done and what the real rent range is.  Our commissions will be a point of contention as some sales agent that just opened their business is undercutting my fees.  Some prospective tenants will have to be told they don’t qualify.  We do not want to do business with them.  They will accuse me of something bad.

I am awake and I have been in business for 30 years.  Luckily, in my real life I know how things work and I know not everyone will like me so I might as well do the right thing and stay in business for the long term.  You see, people that have standards also have enemies.

Robert A. Machado, CPM, MPM

HomePointe Property Management



Chris was quoted on the rentBits Blog

From the rentBits Blog:

Chris Hermanski, who owns and operates Mainlander Property Management, places a strong emphasis on setting goals. When asking Chris to name a few things that have helped him remain one of the most successful property management companies in the industry, Chris responded by listing several of the themes that will be outlined in this book:

Prepare for change and have one, three, and five year goals

Surround yourself with good, talented people

NARPM – Learn from others

Be consistent and fair with all

Embrace technology

read more …



What Is the Single Family Home Rental Market Like?

A common question that Property Managers often hear is, “What is the single family home rental market like?” As you might anticipate, not very well!

The Renter Has Many Choices

There are many factors that contribute to this, including a dismal sales market, a sluggish economy, Oregon’s high unemployment, and LOTS of rental choices. A quick check on Craig’s List revealed over 1750 properties available for rent posted from midnight to 4 pm today. This included all types of housing; apartments, plexes, and single family homes.

Nevertheless, this means the prospective renter has a plethora of choices and in my opinion, probably more choices than ever before. With online marketing, renters can shop and compare like they never have before.

What is a landlord to do?

You must be competitive and resourceful. Unless you are experienced, always available and creative; you’ll want a professional property manager to assist you. Critical details are going to be:

  1. Is the property in its best possible condition?
  2. Is it clean and tidy?
  3. Does the home show pride of ownership?
  4. Is the yard mowed, edged, green and free of debris?

Renting a Home in this Market Can Be as Tough as Selling the Home

A lot of landlords don’t realize that renting a home in this market is similar to selling a home; it’s all about attention to detail. Pricing is a very critical factor. Homes that are overpriced will sit, sometimes for months.

What a property rented for in the past has little relevance in today’s market. You must compare what similar properties are renting for, how desirable is the property, what are the amenities and does the home have a “cute” factor? All of these conditions have a bearing on how much you can anticipate receiving.

Holding Out for What You Want May Hurt You in the Long Run

Once a rental is priced, be prepared to reduce the rent if it’s not generating activity, usually every two to three weeks. The amount of reduction in rent depends on what price point you are in, more expensive homes will need a larger price reduction than less expensive rentals.

Plan on reducing rent in $100 increments to have a positive impact in this saturated market! In this market, marketing times can vary. If the home is in ‘move-in’ condition (it shows well), a home should rent within two to six weeks. Holidays, adverse weather and other issues can extend this time frame.

All properties must have an online presence in today’s world.

This means you need to capture the property with great pictures, lots of great pictures! They should be:

     

  1. Accurate, light and bright and free of distractions.
  2. Be user friendly; place a link for mapping the location and an option for specific directions.
  3. Schools are important to many families and this information needs to be accurate. Call and verify to double check on school boundaries, etc.
  4. You’ll need a well flowing description and explanation of all the features and amenities, along with a description outlining what’s included in the rent.

You Must Carefully amd Consistently Screen Prospective Renters

Properly screening and checking the background of all prospective renters is critical, especially in this market. Proper screening includes a credit check, criminal background check and eviction history. You’ll also want to ensure their employment is verified along with previous rental history. All of these details are standard operating procedure for a seasoned professional manger.

Chris Hermanski, MPM Mainlander Property Management, Inc. CRMC



NARPM Annual Conference

12:15 PM – Former NARPM past presidents Chris Hermanski of Mainlander Property Management in Portland, OR and Bob Machado, owner of Homepointe in Sacramento, arrive fashionably late for lunch. On Tuesday, the two presidents squared off in golf. Bob, never shy, tweeted the world that he won the two man tournament on an 18th hole par. Sensitive to his friend Chris, Bob did mention that Chris came in a competitive second.

Past Presidents Chris Hermanski and Bob Machado at NARPM Annual Convention – Oct 22, 2009



Introducing Mainlander’s New Look
October 23, 2009, 7:43 PM
Filed under: appfolio, General, Property Management, rentals | Tags: , , , ,

We’re excited to share the new face of Mainlander Property Management! We recently revamped our identity, website, and collateral materials.

Our new website will be a great tool to help our owners, tenants, and staff stay connected with one another, and will make it easier to access information about Mainlander’s services.

Please let us know what you think of the new website, and anything else that might help us to better serve you.

Also debuting right now, is our Bi-Monthly Newsletter will offer useful tips, information, and resources. If you’re an owner, we’ll send you suggestions on how to make your properties more energy-efficient and how to foster relationships with your tenants. Tenants: We’ll send you tips for making your home more enjoyable, such as weatherization ideas and thoughts on how to move cost-effectively.




Follow

Get every new post delivered to your Inbox.